1- Calling Card Basics - What are calling cards? - Why should I use a calling card? - How do Calling Cards work? - Can calling cards be used from anywhere in the United States? - Can I use my Calling Card from any phone? - Do I need a long distance carrier on my phone to use Calling Cards? - When I dial from a cell phone, is there an extra fee? " - What does rounding mean? - What does Maintenance fee mean? - What does "local access" mean?" - Can I make local calls with your card? - Do rates differ depending on the time of day or the day of the week?
2- Calling Card Features Recharge:
- What is "Recharge" feature? - Can I recharge my Calling Card? - How can I recharge my Calling Card? - Will my card expire if I recharge it before the expiration date? - If I bought a rechargeable card, can I buy another one instead of recharging my old card?" Pinless:
- Is there a way I don't have to enter my pin every time I want to use my calling card? - What is "Pinless" feature? - Which phone numbers can I register with my Pinless Calling Card? - How many phone numbers can I register my calling card on? - How can I check if the phone number that I'm trying to register works with your system? - I have caller ID Block on my phone, can I use the Pinless feature?" - Do all calling cards at CallingCardPlus,com support the "Pinless" feature?" - How can I activate my Pinless Feature? - How long does it take for the Pinless feature to be active on my calling card? - If I buy a new Calling Card, do I need to configure the Pinless Numbers again?" Speed Dial:
- What is "Speed Dial" Feature? - What are the benefits of the "Speed Dial" feature? - Do all calling cards on this site support the "Speed Dial" feature? - How can I create my Speed Dial list for my calling card? - How many numbers can I add to my "Speed Dial" List? - How long does it take for the Speed Dial List to be active on my calling card? - If I buy a new Calling Card, do I need to create my speed dial list again?" Call Details:
- How long does it take for my call to appear in the "Call Detail" page? - Do all calling cards on this site support the "Call Detail" feature?
3- Account Registration and Managment - What is 'My-Account'? - How do I create an Account? - I forgot my password and/or username, What can I do?" - How do I change my password or my setting information? - How can I see my Order History?
4- Ordering and Payment - Can I safely enter my credit card number on your website? - How do I buy a card? - How do I pay for my orders? - How long will it take to receive my Calling Card pin? - How can I find my pin number and access number? - When I purchase a Calling Card, will I get a Calling Card in the mail?"